Tuesday, June 15, 2010

Enough's enough

"Soul-sucking" is how I describe the part time job I've been doing since March 1st. Today was the last day and here is the letter I sent to the company (and a similar version to the temp agency) to close it out. Good to know the Master of Arts in Professional Writing is getting some use.

To [Co-owner, Husband of nut-job employer]:

You may be aware that [Crazy Lady] took 6 minutes off my timesheet for last week. I saw that you *may* be aware, because she did not bother to tell me. I only discovered it when I went to look at last week's timesheet to estimate my check for the week.

When I confronted her this morning, she said it was because I took personal calls at work. I assume she means the 6 minute call that I took from the Georgia Department of Labor last Thursday. This was not discussed any time in the 3 work days since the event. There was no discussion about this being a performance issue; there was no warning for a problem behavior or plan for corrective action; and, as stated above, I was not told about this consequence - a consequence that was not [Crazy Lady]'s to adjust since I worked for XYZ Staffing, not XXX Payroll.

I have spent most of my time there being made painfully aware that I am just the hourly temp, with only a basic intelligence about how to complete tasks. I almost always had to find out about changes in wrapping payrolls and mailings - what I understood to be my primary responsibility - through J. [co-worker, permanent employee], because [Crazy Lady] could not seem to communicate directly with me. Nearly every question I asked about anticipated mailings or how she wanted a task performed - and you know she is very particular - was met with annoyance and a tone of voice that I would call disdain.

As you know, her personal tone of voice is often loud and condescending, but I managed to endure most of this. However, it is now very clear that I was only worth the work she could squeeze out of every minute of my time there. My extensive HR, payroll and accounting expertise, plus almost 20 years of business experience, apparently pale next to my needing to step outside for a short phone call and forgetting to clock out one time.

I will be sending the factual information of this event to XYZ Staffing, whom I have already called to inform that I have left. They asked me not to contact you and I do not wish to disrupt your relationship with them, but I had a few things to say to you as management. This note is sent to close this event with XXX Payroll and to let you know how deeply disappointed I am that this did not work out due entirely to the poor treatment I received. Receiving basic work instructions on a "need to know" basis and being constantly spoken to as an inferior is an impossible job situation to remain in.

I have taken a screen shot of my time sheet for this week to prevent against any additional interference by [Crazy Lady]. I worked steadily today until you arrived and expect to be paid for my time to date. I have [#] hours recorded for these two days and will be reporting this to XYZ Staffing.

~Noelle Davis

Postscript: The issue here is that the client of the temp agency is also its payroll company. There is a clear conflict here when the client can adjust my paycheck without telling me or my employer. In fact, this seems criminal. I am waiting to make sure this week's check and next's get to me, or I'll be making a field trip to the Department of Labor.

Wednesday, June 09, 2010

A few precious moments at work

At your request (you know who you are), I present a brief view of my current part-time, temp job at the payroll company.

The main manager/owner of the company is unfondly known by my co-worker, J., and I as Crazy Lady, CL for short. Medusa was her original appellation, when J. and I are rapidly, covertly, texting unkind comments back and forth to each other about the running of the office, although Medusa really seems like just a misunderstood, slighty frazzled demi-god compared to CL and her moods.

Lately, Crazy Husband (or is it Cheating Husband?) has been around in the mornings, too. He almost doesn't count, since he stays in his office way in the back and plays Submachine all day, except for when he has to go play golf, or take a two hour lunch, or to leave early to "run errands" that will get him home hours later. CH only really comes into play when CL goes back to his office to ask him a question. Then, it becomes a shouting match where each person thinks they are speaking English to the other, but obviously must not, because neither of them act as if they can understand what the other is saying. And, like all ugly Americans everywhere, if the other person doesn't seem to understand, their method is to say the exact same thing, only LOUDER.

Crazy Lady will repeat the same sentence three times in a row, getting progressively louder every time, in order to make her point. Today, I tried to disengage from discussion, in response to a question I did not ask, but she was already ramped up to repeat the information.

"White ACH binders are for money we collect, black tax binders are for payments out." "Okay," I said and started to move away. She got louder, "The white binders are the ACH payments we've collected from the clients, the black binders are our payments!" "Okay," I said again, trying to get down the hall. "THE WHITE ACH BINDERS ARE OUR RECORD OF FUNDS RECEIVED FROM CLIENTS. THE BLACK TAX BINDERS ARE OUR RECORD OF FUNDS PAID OUT ON THEIR BEHALF!" I hear behind me as I say over my shoulder, "Got it!" and escape away with the tax check copies that I needed to file.

This was my fault. I asked, just as confirmation, if the check copies were going to be filed in the tax binders. And for the record, I was perfectly clear that the copies were not going in the ACH binders. I just wanted to alert her that I knew where these particular check copies were going to go. This was my mistake for addressing a comment to her about an organizational tool. She can't keep two opposing thoughts in her head at any one time, but she's got organizational systems, by god, and you had better not fuck with them.

Scott says I should trying saying, "Tone of voice!" like we do with the kids, but I don't think CL would understand. I truly think she's got a wiring issue, where she has to say something out loud in every possible configuration to make sure that the entire message has been transmitted. And she's already a loud person, but I think the increase in volume with each repetition is to help power the message along.

Feel sorry for her if you like - I do late at night typing this when I don't have to be near her - but know that she is truly nuts and really you should be collecting pennies to rescue J. and I from the crazy prison camp we drive ourselves to every day.

And now I've got to go. Got to rest up for tomorrow and do it again. :~)

~Noelle

Wednesday, June 02, 2010

Very, very mad

I just wrote a scathing thousand word poison pen letter to a person who said some malicious things to my brother-in-law - a situation that has all three of us wound up. I want to post it, because it is full of some really good vitriol, but I think that it would probably not be the best thing to put out in public, even with the light readership that my blog has.

Instead, I'll tell you that if you want to read it, I'll send you a copy. And I'll reaffirm here that I love Eric as a good, stand-up, honorable brother-in-law, and as the best friend to my husband that I love and that anyone who says any different is a lying, scheming, miserable...see, I have to stop. Email or comment if you want more info, or just let this lie as my space to vent.

~Noelle